Thank you for choosing Yupcollars!

We want to thank you for your trust sending you a small gift inside the package😊

If you want to return a product you have bought for a replacement or a refund just follow our instructions:

First of all check our return policy to see if your item is eligible for a replacement/refund:

If you have ordered on   CLICK HERE

If you have ordered on Etsy   CLICK HERE

Before sending the package back, always contact us!
We could find an easier way to manage your return😉

You can write us at:

Once you will be sure about the return eligibility and after contacting us you can ship back your product to:

Yup Sas
Loc Santa Croce 736
34151 Trieste

Adding a note inside the package about the modifications you need or the refund request.

We wish you a nice day and a wonderful walk outside with your loyal furry friend!

Yupcollars Team